Successful Outbound Call Center Project Management
The one thing that should remain consistent from one project to the next is your utmost attention to detail. By
Overcoming Challenges with Telemarketing Services in 2018
Here at 8Bacus we partner with clients everyday who are looking for ways to help them overcome their business challenges.
The 7 Habits of Highly Effective Telemarketing Services Managers
Telemarketing programs need to be evaluated continuously to improve efficiencies, increase company morale, and find new opportunities. By Nathan Teahon, Vice
B2B Telemarketing Services: What does an Operations Manager do?
Operations managers bring life to your ideas and then provide the heartbeat to achieve your goals! By Heather Dubas, Senior
Engaging Remote Sales Agents in Outsourced Call Centers
The workforce continues to globalize. The ability to work from anywhere certainly has not lost its appeal in the last
The Telemarketing Center “End Game”
If you want to assemble the perfect telemarketing center team, I’ll share with you my Avenger Method. By A.J. Windle,
Attributes of a Successful Contact Solutions Supervisor
There are three primary attributes that a successful Contact Solutions Supervisor embodies on a daily basis. By Marcia Jenkins, Senior Operations
Business to business telemarketing requires mojo
Having “mojo” is important when it comes to business to business telemarketing success. By Megan Hottman, Brand Evangelist Yesterday I
Outbound and inbound call center manager’s formula for worthwhile work
From the perspective of a manager on why she enjoys her work. By Shannon Svasek, Operations Manager With almost twenty
Telemarketing Solutions Employee Spotlight: Steve Small, VP of IS
It can be challenging for organizations to find candidates that are a good culture fit and have excellent leadership skills.