Outsourcing

QCS recently had an outsourced telemarketing opportunity to do just that for one of our clients and it proved to

Often times the post show follow up is not well thought out or isn’t executed in the best way. By

What is a Key Advantage? By definition, it is a core competitive advantage. What is a Key Advantage? By definition,

A successful relationship with your call center partner is essential for the growth and health of your business. By Megan

Rich Hamilton, Director of Implementation and Team Improvement Lead at 8Bacus is featured in the September 2013 Connections Magazine.  Read his article

Outsourced telemarketing is very cost effective, and has many benefits. Conducting an effective B2B telemarketing program is no easy feat.

What better way to create trust with your customers than to find them additional products, services, and solutions with the

by Angela Garfinkel, President and Founder of 8Bacus There are many considerations for determining whether your telemarketing services program would be best

By A.J. Windle, Sr. Operations Manager for 8Bacus Over the years I have had the opportunity to work with a

Throughout the years, the debate on offshoring telemarketing services has always flamed hot. by Nathan Teahon, Vice President Throughout the