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Your Trusted Partner in Customer Support Excellence

We specialize in outbound calls that connect, engage, and convert. With proven telemarketing strategies and skilled agents, we help your business generate leads, close deals, and grow faster — one call at a time.

Hitting Your Sales Goals Should Feel Effortless — With the Right Support.

women customer support

Achieving your sales and service targets takes more than just effort — it demands strategy, focus, and the right team behind you. We know your time is valuable, and chasing quotas or solving every operational hiccup shouldn't pull you away from leading your business forward.

That’s where we come in.

With our expert telemarketing services, you’ll turn every customer interaction into real opportunities — without spreading your team thin. Let us handle the outreach, follow-ups, and lead generation, so you can stay focused on what truly matters: growing your business with confidence.

ABOUT US

We deliver exceptional call center sales results

Eight Bacus Call Centers LLC provides quality call center solutions that achieve sales results. We exist because the world is driven by sales. We deliver exceptional results because our company culture is vibrant and alive.

We offer the solutions and services to make the most of your contact center dollars. We specialize in:

B2B Outbond Marketing

If you are considering a telemarketing firm for B2B outbound marketing solutions, look no further. Eight Bacus Call Centers LLC is your premier choice for B2B outbound marketing.

B2C Outbond Marketing

Using outbound marketing has become a cost-effective solution for organizations looking to increase sales with the help of outside expertise.

TCPA Call Center Consulting

Our compliance consulting team will help you navigate the Telemarketing Laws at both the federal and state level.

Outsourced Telemarketing QA

As call center experts, we can quickly and cost effectively help you solve your most challenging problems.

WHAT WE ACHIEVE

Our Values

Eight Bacus Call Centers LLC serves an array of verticals and offers solutions that apply to each customer, market and industry. We are known for being a world class telesales organization and for providing exceptional results through our expertise in the industry. Eight Bacus Call Centers LLC is solution focused. Our goal is to provide an excellent customer experience for each one of our clients and customers. We make it easy to do business with us.

Quality

Quality

Urgency

Urgency

Service

Service

Achieving Goals

Achieving Goals

Being Positive

Being Positive

Conducting worthwhile work

Conducting worthwhile work

Being easy to work with

Being easy to work with

PCI Level 1 Call Center

A PCI Level 1 Call Center Ensures Credit Card Data is Secure


As a company, if you accept or process payment cards, the PCI Data Security Standards apply to you. If you take credit cards via inbound telemarketing, customer service or outbound telemarketing, you will need a PCI compliant call center, preferably a PCI Certified Level 1 call center.

It’s in the news continuously – consumer credit card data is hacked and stolen. In an effort to combat these threats, Visa, MasterCard, American Express, Discover and JCB created a set of standards known as the Payment Card Industry Data Security Standards (PCI DSS). PCI DSS is required for all entities that store, process, or transmit cardholder data, including call center vendors and outsourcers.

These standards include technical and operational requirements for organizations accepting or processing payment transactions. PCI DSS helps a company to avoid potential severe penalties/fines or even lose their credit card processing arrangement if a breach were to occur.

pci certified

8Bacus has been a PCI Certified Level 1 Call Center since May 2013. Over the years, the PCI Security Standards Council continues to add requirements and controls to make cardholder data more secure. Even though these requirements, and therefore the recertification process, becomes more difficult to obtain, 8Bacus has successfully made the adjustments necessary to continue to be PCI Level 1 certified.

The Company We Keep

Our team is active in a large number of telemarketing, call center and professional trade organizations, including the Professional Association for Customer Engagement (PACE), AA-ISP, and the ASAE. We are also affiliate members of the Energy Marketing and Customer Service (EMACS) group.

SERVICES

Business Call Center & Telemarketing Services that achieve results

We exist because the world is driven by sales. We deliver exceptional results because our company culture is vibrant and alive. We offer business call center & telemarketing services to make the most of your contact center dollars. Quality Contact Solutions serves an array of verticals and offers solutions that apply to each customer, market, and industry.

Telemarketing Services

With Telemarketing as a core competency, we understand that there are several factors that contribute to successfully outsourcing part or all of your business.

B2B Outbond Marketing

If you are considering a telemarketing firm for B2B outbound marketing solutions, look no further. Quality Contact Solutions is your premier choice for B2B outbound marketing.

B2C Outbond Marketing

Using outbound marketing has become a cost effective solution for organizations looking to increase sales with the help of outside expertise.

Inbound Call Center

We are experts at helping you create a staffing plan and forecast to ensure your calls are handled with minimum wait time and maximum customer experience.

Telemarketing Lead Generation

By utilizing our business to business lead generation services, your sales team is supplied with a steady stream of qualified leads to help you hit your sales goal.

Shared & Dedicated Inbound Call Center

Most shared programs will use a team of call center agents that are more experienced and have longer tenure with the inbound service agency.

Blended Call Center

At Quality Contact Solutions, 100% of our workstations have an omni-channel capability. In short, this means that the same workstation can seamlessly handle an inbound call, outbound call, email, text or chat.

Appointment Setting

At Quality Contact Solutions, we understand that building a pipeline of new customers is essential to attaining sales goals. One of the common tactics employed to secure these new customers is through Appointment Setting.

Qualified Sales Leads

The experts at Quality Contact Solutions will help you by generating the highly qualified sales leads that will meet and exceed your expectations.

Consulting & Outsourced Telemarketing QA

As call center experts, we can quickly and cost-effectively help you solve your most challenging problems. As industry experts, we know the telemarketing and call center regulations and how they apply to your business.

THREE STEPS TO SUCCESS

Improve Your Bottom Line

We have the tools and expertise needed to reduce your operating costs while improving key performance metrics important to your organization.

01

Request a Quote

Let us know the challenges you’re facing and looking to address.

02

Get a Customized Plan

With the information we learn from you, we’ll craft a plan that addresses your business needs.

03

Sit back & relax!

Have peace of mind knowing that we’ll work tirelessly to achieve your business goals. We are driven to succeed.

Hear from
happy customers.

What People Say About Us.

Working with the 8Bacus team is a pleasure. Their mantra of intelligent urgency is impressive. Their pursuit of meeting my sales and customer service goals is always appreciated. If you need a B2B outsourced call center team, I highly recommend A.J., Ryan and the team at 8Bacus.

LI XINYI

LI XINYI

Quality Monitoring Specialist

We are very pleased with the performance of the company and look forward to a long and prosperous relationship. Based on their outstanding performance, we are currently expanding our program to target larger commercial roofs.

KELVIN TAN WEI JIE

KELVIN TAN WEI JIE

Customer Operations Leade

From day 1, Angela and the team at 8Bacus have demonstrated their commitment to quality. We rely on the 8Bacus team to conduct multiple call center programs pn an annual basis. In our busiest years, we had more than 100 different programs running in markets around the United States. Their flexibility and attention to detail is second to none.

ARUN RAJAN

ARUN RAJAN

Technical Support Manager

I would give 8Bacus are five stars for each category if I could! I LOVE the testimonial.

AGELLA MAXWELL

AGELLA MAXWELL

CEO of Daring Independent

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We have three projects with this template and that is because we love the design, the large number of possibilities.

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